Connected to everything billing touches

Claim lodgement and processing for Medicare-eligible services.

Electronic claiming to Medicare, private health funds and DVA. All ECLIPSE claim types are supported on Anaemate Groups.

Fund-specific claiming through ECLIPSE, with fund type used in quote calculation.

DVA claims are lodged through ECLIPSE, with the patient's DVA cover level shown in their details.

Workers’ compensation claims, with invoices emailed to the insurer automatically when the encounter is submitted.

Defence claims, including both the Bupa and AMA arrangements.

Public-in-private claims are supported on every plan.

Traffic accident claims, billed to the relevant motor accident authority.

Overseas health funds are recognised when insurance details are imported, with the member number recorded for overseas claiming.

Third-party encounters with their own fee estimates, including MBS, ASA and free-text items.

Patients can pay by card, with the card fee met by the patient. Payments are handled by a specialist payments provider, so full card numbers never sit in Anaemate. Processing fees are shown as a deduction so the net amount received is always clear.

Patient payment by bank transfer at no cost to the patient.

Payments into your own bank account on Anaemate Premium and Groups; groups may use dedicated or per-doctor accounts.

Bank account details are verified through Australia's open banking framework, using an accredited provider. It removes the account-detail errors that hold up payments, without anyone keying in numbers from a form.

Incoming payments are matched against invoices automatically, including electronic remittance advice from health funds and the corresponding bank transactions. Small variances inside a threshold you set clear themselves; anything larger is flagged for review as underpaid or overpaid.

Automated patient SMS, sent from Australian infrastructure. Templates can be personalised, so the message a patient receives sounds like it came from your practice rather than from software.

Automated patient email, with customisable templates on Premium and Groups.

A 1300 number for patient enquiries is included with Anaemate Premium.

Email a theatre list to your own list address, or upload it in the dashboard, and Anaemate reads it and creates the day's procedure records for you. PDFs, scans, photographs, Word and Excel files are all accepted. Patient stickers can be scanned the same way, and a returning patient is matched to their existing record rather than duplicated.

Doctors can connect their Anaemate calendar to Google Calendar, Outlook or iCal, so sessions and changes appear alongside everything else in their diary. The sync runs one way, out of Anaemate, and patient names are never shared with the connected calendar.

API access for advanced automation is included with Anaemate Premium and Groups, with the scope agreed with your team.

Quarterly BAS and end-of-financial-year reporting is produced for you, with a transaction-level breakdown of gross payments, GST, processing fees and net amounts received, delivered as a spreadsheet your accountant can work from.