Trust centre
Built to protect health information
Anaesthetic billing runs on two of the most sensitive kinds of information there are: patients' health details and a practice's finances. Anaemate keeps both in Australia, encrypted, access-controlled and fully logged.
- Encrypted in transit and at rest
- Multi-factor authentication
- Single sign-on
- Full audit trail
- Access by role
How your information is protected
Security in every layer of the platform
Stored in Australia
Patient and practice information is stored only within Australia, in the Sydney region — a commitment written into our privacy policy.
Encrypted in transit and at rest
Every connection travels over TLS, and sensitive information is encrypted with AES when it is stored.
Strong sign-in
Multi-factor authentication protects accounts, and single sign-on lets access follow your organisation's own accounts.
Access by role
Doctors, administrators and directors each see what their role needs, with financial access scoped separately from clinical work.
A complete audit trail
Sign-ins, unauthorised attempts, claim transactions and changes to records are logged with who, what and when.
Sessions that close themselves
Access tokens last thirty minutes and expired sessions are cleared automatically, so an unattended device does not stay signed in.
Card details never stored
Card payments are handled by a specialist payment provider, and bank details are verified through accredited open banking.
A locked-down network
Anaemate's servers can only reach an approved list of destinations, and private networks are blocked outright.
Every change checked
Each change is tested and scanned for exposed credentials and vulnerable components before release, with an in-depth security analysis every week.
Privacy
Handled under Australian privacy law
Our privacy policy sets out exactly how personal and health information is collected, held and used.
Australian Privacy Principles
Personal information, including health information, is managed in accordance with the APPs under the Privacy Act 1988.
Kept in Australia
Personal information is stored within Australia and is not disclosed to overseas parties without consent.
A named privacy contact
Questions about personal information go straight to our privacy team. legal@tcihealth.com.au
Security reviews
Reviewing Anaemate for your organisation?
Send us the security questionnaire or privacy assessment you need completed, and our team will work through it with you directly.