For independent anaesthetists and anaesthetic groups
Anaesthetic billing, finally automated
Anaemate connects every stage of anaesthetic billing, from patient estimates and claims through to payment and reconciliation.
- I bill for myselfStandard or PremiumFor independent anaesthetists, from 2% of payments received.Choose your plan
- We bill as a groupGroupsFor anaesthetic groups, at a fixed fee per doctor.Register your group
A hospital or large organisation? Hospitals and Enterprise
- Surgeon lists read up to 99.9% accurately, saving up to 30 minutes per list
- 110+ Australian banks supported, so payments reconcile themselves
Claim types
Every claim type, in one platform.
Supporting anaesthetists and anaesthetic groups across Australia. Australian owned, built and supported.
Lodged through ECLIPSE
- MedicarePatient claims and bulk billing
- Private health fundsIn-hospital claims
- DVAVeterans’ claims
Every patient is verified with Medicare and their fund before anything is claimed.
Billed directly
- Workers’ compensationInvoices emailed to the insurer
- Traffic accidentCTP and TAC claims
- Third-party payersInsurers and other payers
- DefenceADF members
- Overseas patientsVisitors to Australia
- Self-insuredPatients without private cover
- CosmeticBilled to the patient
- Public-in-privatePublic patients in private hospitals
The speciality
Anaesthetic billing is not ordinary medical billing.
Fees that depend on how long the case runs. Details that arrive on a sticker or a surgeon’s list. Payers that range from Medicare to overseas insurers. Anaemate was built for all of it.
And it puts you in control. Everything is in your hands, in the Anaemate app.
Scan a sticker or send a list
The case is created and its details checked for you.
Create fee estimates
And follow each one through to the patient’s consent.
Submit the bill
Claims go to Medicare, the fund or the payer.
Follow up what is outstanding
See what is pending, paid or overdue at a glance.
Message your patients
Including a personalised ‘about to call’ SMS.
Review pre-op questionnaires
With medication alerts flagged where you will see them.
Get notified
The moment something needs your attention.
Sync your calendar
Sessions appear in the diary you already use.
See what you earn
Earnings and outstanding accounts, on your phone.
The connected process
One connected process, from procedure to payment.
The same patient record carries the case through every stage, which is why the practice can ask what has been billed but not collected and get an answer.
Capture
Create a complete case from a patient sticker, theatre list or mobile entry.
Quote
Apply the provider’s billing rules and issue clear informed financial consent.
Claim
Prepare and lodge claims through the appropriate Medicare and fund pathways.
Collect
Receive patient payments by bank transfer or card and maintain account visibility.
Reconcile
Match patient and payer receipts, adjustments and refunds to the correct account.
Understand
See what has been billed, received and remains outstanding without relying on spreadsheets.
One case, start to finish
One case. One connected financial record.
Capture reads the sticker, the provider’s rules price the case, eligibility and payer are confirmed, and the claim is lodged — without the details being re-entered between steps.
Capture
Sticker read on the phone
Validate
Eligibility and payer confirmed
Price
Your billing rules applied
Claim
Lodged via ECLIPSE
What changes
Less administration. Clearer finances. Control at every level.
01 — Administration
Enter each case once.
A logbook, an email to a billing agent and a spreadsheet each hold part of the picture, and every hand-off between them is a chance for a case to be delayed or dropped. Anaemate removes the hand-offs: the record created at the point of care is the record that is quoted, claimed, collected and reconciled.
02 — Finances
Invoiced is not the same as collected.
Billed, received, outstanding, adjusted and refunded are five different figures. Anaemate keeps them separate and reports on them by provider, list, surgeon and group.
03 — Control
Standardise the process without standardising every doctor.
Each provider’s fees reflect their subspecialty and case mix. Group policy governs how accounts are worked and what patients are told, and each doctor’s billing preferences sit inside it.
Individuals and groups
Built for the way you bill.
Billing for yourself and billing for a group are different jobs, priced differently and usually run by different people.
Your billing, without the evenings.
Send in your list and Anaemate reads it for you, extracting every patient and procedure and checking the details before anything is billed. Everything after that — the estimate, the consent, the claim, chasing what has not been paid — runs on rules you set once.
Standard
2% of payments received ex GST
Everything you need to capture, bill, claim and collect.
What’s included- Send the list, or scan the sticker
- Anaemate extracts the patient and procedure details and checks them. No logbook, no retyping.
- Set your fees once
- A unit value, a gap fee or a total fee. Applied to every case that matches.
- Patients get a written estimate
- Sent automatically, with the wording informed financial consent needs.
- Claims go the same day
- Medicare, health funds and DVA through ECLIPSE, plus workers’ compensation, traffic, overseas and third-party claims.
- Overdue accounts get chased
- Followed up properly, rather than quietly ageing.
- You can see what you earn
- By surgeon, by list, by date — including your hourly rate.
One operation, not six parallel ones.
Every doctor brings their own fee positions and ways of working. Anaemate lets the group hold one process while each provider keeps their own billing preferences inside it.
Groups
A fixed fee per doctor, per month ex GST
Quoted after a conversation. Fixed rather than a percentage, so growing your billings does not raise what you pay.
What’s included- One place to administer everyone
- Providers, staff, permissions and templates, managed centrally.
- Doctors keep their own fees
- Group policy governs the process. It does not force one fee schedule.
- Work moves between staff
- Handover and alerts, so nothing sits in one person’s inbox.
- Reporting at both levels
- The group sees the whole picture. Each doctor still sees their own.
- Adding a doctor is configuration
- Not a new relationship with a billing agent.
- A record of who changed what
- Audit history, for when a query lands months later.
What it would cost
Work it out on your own numbers.
Set your case volume and average fee to see what Anaemate would cost, and how that compares with what you pay today.
Set to 0% if you do your own billing. Most billing agents charge between 4% and 8%.
All figures exclude GST: 2% of payments received on Standard, or 4% plus $129 a month on Premium.
- Your billings a year
- $504,000
- Anaemate Standard at 2%
- $10,080 a year
- About $840 a month.
- Anaemate Premium at 4% + $129 a month
- $21,708 a year
- $11,628 more than the standard plan. That covers a dedicated billing agent, a 1300 line for your patients and payments into your own bank account.
- Against your current 6%
- $20,160 less a year
- Compared with what you pay now, on the same billings.
Financial visibility
Know what was billed, what was paid and what remains outstanding.
Invoiced revenue and collected revenue are different numbers, and the gap between them is where private practice income is quietly lost. Anaemate keeps every state distinct so the difference is visible rather than inferred at the end of the year.
- Amounts billed
- By provider, list, surgeon and group
- Receipts
- Patient, Medicare and health fund payments
- Outstanding
- Aged accounts rather than a single total
- Adjustments
- Refunds and corrections against the original account
- Reconciliation
- Receipts matched to accounts and to the bank
- Reporting
- BAS and end-of-financial-year outputs
The patient
Clearer information before the procedure.
An anaesthetic fee cannot always be fixed before surgery, because it depends in part on how long the procedure takes. Anaemate produces an estimate from the available payer information, the item numbers and the provider’s configured billing rules, and issues it in writing with the reasons the final account may differ.
The estimate, the consent and the full communication history stay attached to the case, so what a patient was told and when remains answerable months later. Payment can then be made through supported digital pathways.
Service model
Operate the platform yourself, or have our team manage the process.
Platform model
The practice runs its own billing
Your team captures cases, applies billing rules, lodges claims and works outstanding accounts in Anaemate. You hold the process and the reporting.
Managed billing
Our team operates it with you
TCI Health’s billing team supports or operates agreed parts of the process. The practice keeps the same visibility of billing status, outstanding accounts and reconciliation throughout.
Responsibilities, communication and reporting are agreed in writing at the outset, and reviewed as the practice changes.
Security and privacy
Health information, protected at every step.
Anaemate stores patient and practice information only within Australia, encrypts it in transit and at rest, and records every sign-in and change. Access follows each person’s role, so financial information is seen only by those who need it.
- Stored in Australia
- Encrypted in transit and at rest
- Multi-factor authentication
- Single sign-on
- Access by role
- A complete audit trail
- Sessions that close themselves
- Card details never stored
Getting there
A structured path from your current process to Anaemate.
An individual anaesthetist is up and running in under ten minutes. Groups move across through a structured, phased implementation that keeps every account moving.
Discovery
How the practice bills today and what a migration must preserve.
Configuration
Providers, billing rules, templates and permissions.
Data preparation
What transfers, what is archived, how both systems run in transition.
Training
Delivered by role, because each role works on a different surface.
Go-live
Staged, so each group of providers moves across with support.
Adoption and support
Staying close after go-live, so the new workflow settles in as designed.
The company
Built by TCI Health.
TCI Health is an Australian medical technology company focused on improving the operational and financial infrastructure of private healthcare. Anaemate was developed in close collaboration with anaesthetists and practice teams who understand the complexity of billing, patient communication and practice administration.
The company is Australian owned and operated, and implementation and support are provided locally by people who work with anaesthetic practices rather than general medical billing.
Next step
See how Anaemate would work in your practice.
Talk through your current billing process, administrative structure and financial reporting requirements with our team.