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Product update

Release — 22 September 2026

Clearer reporting on what was received, tighter control over accounts in debt collection, and a longer audit trail on patient documents.

  1. Release highlight

    Redesigned BAS quarterly payment report

    The quarterly BAS report now shows payments received during the quarter with a transaction-level breakdown of gross payments, GST, processing fees and the net amount received — the figure your accountant needs.

  2. Processing fees shown as a deduction

    Payment records now show the processing fee taken out of the gross payment, with the net amount received displayed alongside it.

  3. Release highlight

    Returning patients recognised from a sticker scan

    When an encounter is created from a scanned patient sticker, a returning patient is matched to their existing record instead of a duplicate being created.

  4. Workers' compensation invoices sent automatically

    Invoices for workers' compensation encounters are emailed to the insurer as soon as the encounter is submitted, with no manual step.

  5. Billing codes editable on unpaid invoices

    MBS and ASA item codes can be changed on an encounter with an unpaid invoice. The invoice updates and keeps its number, so there is no delete-and-recreate. Changes stay locked once a payment is confirmed.

  6. Patient portal closed on debt collection

    Moving an encounter to debt collection now disables patient portal access automatically, so a patient cannot pay through Anaemate once the account has been referred. The invoice stays active.

  7. Fuller activity logging

    Paper quote and invoice requests, and edits to submitted patient questionnaires, are now recorded in the activity log with the user, date and time.

The complete release notes include every fix and refinement in this release.